Videos won't play even in safe mode or with hardware acceleration turned off
Trying to switch from chrome to Firefox (61.0 64-bit) but it will not start/play short videos (eg gifv, html5, flash, etc.). No addons are installed; Disabling hardware acceleration has no effect; safe mode will also not play videos; and Firefox behaves the same way on 2 different computers (ubuntu & fedora and chrome works fine on both machines). any ideas?
Muudetud dcazdavi2 poolt
All Replies (3)
Hi, are there separate drivers for your sound or a special card you are running ?
VIDEO AUDIO
https://support.google.com/youtube/topic/3014746
Troubleshoot video streaming issues
If you have many browser tabs open, try to close most of them except the one you’re using for YouTube.
A: No other tabs open
Restart your browser.
A: No effect
Restart your router.
A: No effect
Restart your computer.
A: No effect
Update your browser to the latest version.
A: No newer versions available
Use Chrome.
A: Everything works fine in Chrome
Troubleshoot YouTube error messages
A: No problems watching youtube videos
Video not available in my country
A: Not applicable; only youtube videos play
Google Video Quality Report
A: Not applicable; the same non-playing videos work in chrome
Can’t see private videos
A: Not applicable; not even video ads will pay
YouTube videos missing quality options on this browser
A: Not applicable; there seem to be no problems with YouTube videos
Volume button is disabled on YouTube
A: See above
Clear cache & cookies
A: No Impact
Wrong video title, description, or thumbnail on Facebook
A: Not applicable; same videos play in chrome
Send YouTube debug information
A: Not applicable, youtube videos play
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues You may need to install the required PulseAudio software A: PulseAudio re-installed; no effect HTML5 audio and video Plugins
Install missing plugins
A: Plugins are not missing and reinstall has to effect
Enable or activate plugins
A: Plugins are active and disactiving and reactivating has no effect
Update your plugins
A: There are no newer updates
Allow Plugin Container in your Internet security program
A: Not applicable; no containers in use Other solutions
Clear the cache
A: No effect
Disable interfering extensions or ad-blocking software
A: Adblocking software not installed; no extensions installed
Check some Firefox settings
A: Permissions enabled; no effect
Remove specific entries in the hosts file (advanced users)
A: Not applicable
https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox A: Irrelevant; I can see the audio and video controls but clicking and keyboard controls will not start video playback
https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows A: Ignored; this is on Linux, not windows
Did you check the Web Console for error messages?
Do you have the latest FFmpeg packages installed?