Work around for email no longer in use
I have not synced my Firefox account in sometime. I no longer use the email address that was associated with the account. What is the work around so that I keep my account information but change my email? At present, it is attempting to sync with an email account that no longer exists. Actually, I think the email does exist but it is under another user. Creating more of an issue.
All Replies (2)
This is all I have on Sync :
- https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
- https://support.mozilla.org/en-US/products/firefox/sync
- https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
- https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
- https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
There is contact info in this and yes do have to create a account and wait :
Please let us know if this solved your issue or if need further assistance.
Resetting the sync password, or changing its e-mail, will remove all data from the servers.
This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
- I've lost my Firefox Sync account information - What to do
- I’ve forgotten, or don't have access to, my Firefox Account email address
I suggest you remove your current sync account and create a new one.