Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

since the upgrade to new firefox the link to credit card verification does not work. Why.

  • 1 vastus
  • 2 on selline probleem
  • 3 views
  • Viimati vastas Happy112

edweb1602
edweb1602
more options

Since the Upgrade to the new firefox. I find when I try to add funds to an account with my credit card, the card verification does not work, I then have to switch to another browser and it works fine. So now thinking of leaving Firefox.

Since the Upgrade to the new firefox. I find when I try to add funds to an account with my credit card, the card verification does not work, I then have to switch to another browser and it works fine. So now thinking of leaving Firefox.

All Replies (1)

Happy112
Happy112
more options

Hi  !

You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. Hold down the Shift key and left-click the Reload button or press 'Ctrl + F5' or press 'Ctrl + Shift + R'

Another thing to try : Clear the cache and cookies only from websites that cause problems.

Clear the Cache:

3-bar menu => Options => Advanced => Network => Cached Web Content :
"Clear Now"

Remove Cookies from sites causing problems:

3-bar menu => Options => Privacy => Cookies : "Show Cookies"

If the above doesn't do the trick, then let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode