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Your connection is not secure - Error? Duckduckgo search engine

  • 3 vastust
  • 1 on selline probleem
  • 3 views
  • Viimati vastas Aneri

Aneri
Aneri
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Hello,

I am using Firefox - 54.0.1 release on Windows 10. I have set default search engine as - Duckduckgo. Before I updated firefox to this version my browser was fast and there were NO errors on bringing up the search engine default page.

But ever since the update, I am getting this error - https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_what-to-do-if-you-see-this-error . And at times the browser becomes terribly slow.

I have checked the basic settings, cleared cache, Temp folder etc with no affect.

Need help to resolve the same.

Thanks

Hello, I am using Firefox - 54.0.1 release on Windows 10. I have set default search engine as - Duckduckgo. Before I updated firefox to this version my browser was fast and there were NO errors on bringing up the search engine default page. But ever since the update, I am getting this error - https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_what-to-do-if-you-see-this-error . And at times the browser becomes terribly slow. I have checked the basic settings, cleared cache, Temp folder etc with no affect. Need help to resolve the same. Thanks

All Replies (3)

philipp
philipp
  • Moderator
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hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!

Aneri
Aneri Küsimuse esitaja
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philipp said

hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:
  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.
thank you!

Date, time,etc is all correct. Attached error page image for reference.

Aneri
Aneri Küsimuse esitaja
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Although there was no resolution that was applied with upgrades of the Firefox version beyond 54.0.1 the problem was resolved.

Thanks