Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

thunderbird problem: toolbar icons is grey and doesn't work

  • 1 vastus
  • 2 on selline probleem
  • 2 views
  • Viimati vastas Matt

petrhick
petrhick
more options

I dragged several toolbar items to the toolbar using the View -> Toolbars -> Customize feature. But some items (reply, reply all, forward) were initially grey and didn't work. After I restarted Thunderbird, a couple turned black and now work, but "Forward" is still inactive. Using Thunderbird 52.2.1 on Windows 10 with five email accounts. "Forward" doesn't work with any of them.

I dragged several toolbar items to the toolbar using the View -> Toolbars -> Customize feature. But some items (reply, reply all, forward) were initially grey and didn't work. After I restarted Thunderbird, a couple turned black and now work, but "Forward" is still inactive. Using Thunderbird 52.2.1 on Windows 10 with five email accounts. "Forward" doesn't work with any of them.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you actually have an email selected in the windows to forward? The most common request like yours is from folk that have no email selected and expect the option to remain enabled.