SMTP error; deleted password. Now, Thunderbird doesn't ask for password.
As of early this morning (around 4 AM) can no longer connect to my Earthlink.net email account. Earthlink.net TS had me change some server settings in TBird; still won't work. They had me remove password for Earthlink in Tools, Options and restart TBird, but TBird just says that it is checking pop.earthlink.net for new messages (without asking me for a password) and doesn't get any new messages. TBird has 4 email accounts on it; one account (where I used to work) asks for the password, which is normal, but not Earthlink.net (the one that I need to work). Last week this same problem happened during middle of night but resolved itself with no changes to TBird during the same day.
Valitud lahendus
Last week this same problem happened during middle of night but resolved itself with no changes to TBird during the same day.
That is an indication of a temporary problem with the server. The same may be happening again. I've round that most e-mail providers will not admit when they have a problem, because it is bad publicity to do so. They would rather beat around the bush with customers.
If patience and time don't solve the issue, you can try re-creating the account in Thunderbird with the new server settings
Loe vastust kontekstis 👍 1All Replies (2)
Valitud lahendus
Last week this same problem happened during middle of night but resolved itself with no changes to TBird during the same day.
That is an indication of a temporary problem with the server. The same may be happening again. I've round that most e-mail providers will not admit when they have a problem, because it is bad publicity to do so. They would rather beat around the bush with customers.
If patience and time don't solve the issue, you can try re-creating the account in Thunderbird with the new server settings
Thank you for your help, Bruce!