Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book

  • 1 vastus
  • 2 on selline probleem
  • 5 views
  • Viimati vastas Zenos

CCPANTHONY
CCPANTHONY
more options

I have an important contact whose emails have started going into spam. How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book?

I have an important contact whose emails have started going into spam. How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book?

All Replies (1)

Zenos
Zenos
more options

"Spam" or "Junk"?

Thunderbird marks suspect mail as Junk. If it's being labelled Spam, or is being put into a folder named Spam then you need to look elsewhere. Most likely your email provider, ISP or your own security software.