Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox will not download on Windows 10

  • 2 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas cor-el

HappyMom2
HappyMom2
more options

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time.

Any advice?

Thanks.

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time. Any advice? Thanks.

All Replies (2)

FredMcD
FredMcD
more options

Using another computer, Download Firefox Full Version For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Anti-Virus security software is causing problems. Try to disable Anti-Virus security software temporarily to see if that makes a difference.