Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Updated to ver 29 and all my saved passwords have been wiped out

  • 1 vastus
  • 2 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

...this morning when I opened up FF (ver 29) and tried to log into a site that had a saved username/password the fields were blank. I went to Options > Security > and checked Saved Passwords to find nothing but the Mozilla forums login listed. ALL my other saved logins were wiped out completely. I am dyslexic and have a difficult time remembering passwords for all the sites I frequent which is why I have FF remember them. I have no idea how to recover these. save for rolling back to the earlier version. This is the second strike I have against the latest update as I find I cannot log onto one of the sited I frequent (ZDNet) because the login icon is beilg blocked for some reason.

...this morning when I opened up FF (ver 29) and tried to log into a site that had a saved username/password the fields were blank. I went to Options > Security > and checked Saved Passwords to find nothing but the Mozilla forums login listed. ALL my other saved logins were wiped out completely. I am dyslexic and have a difficult time remembering passwords for all the sites I frequent which is why I have FF remember them. I have no idea how to recover these. save for rolling back to the earlier version. This is the second strike I have against the latest update as I find I cannot log onto one of the sited I frequent (ZDNet) because the login icon is beilg blocked for some reason.

All Replies (1)

more options

Do you see more entries in the logins.json file in the Firefox profile folder?

You can use this button to go to the current Firefox profile folder:

You can open the logins.json file in the Scratchpad (Firefox/Tools > Web Developer). Click the "Pretty Print" button to format the file for readability.