Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Crashing on the latest flash player 15 plugin

  • 2 vastust
  • 9 on selline probleem
  • 1 view
  • Viimati vastas RyanAndrew

more options

Crashing on the latest flash player 15 plugin

Crashing on the latest flash player 15 plugin

All Replies (2)

more options

Hello,

I noticed in your system details you have two versions of the same plugin:

  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Having multiple versions of the same plugin can cause issues - see if you can remove the older version.


Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

more options

diabled shockwave stuff hardware acceleration is already disabled will mark this answered if i don't crash today