Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

lost norton toolbar says not compatible - updated norton - no luck

  • 7 vastust
  • 22 on selline probleem
  • 6 views
  • Viimati vastas James

more options

says norton toolbar incompatible with Firefox 30.0

says norton toolbar incompatible with Firefox 30.0

All Replies (7)

more options

If you check your Add-ons page, what version of the Norton Toolbar do you currently have listed there? You can open that up using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then scroll down to the grayed out area toward the bottom. Also, you could try Enable again in case Firefox has detected that the newest version is available on your system.

more options

Norton toolbar 2014.7.0.46 and there's no button to click on to Enable it again

more options

There is supposed to be a newer version 2014.7.2.6 as of June 9th: Firefox 30 Support for Norton Toolbar - Norton Community. I'm not sure why LiveUpdate isn't picking it up.

more options

Sometimes it takes multiple LiveUpdate runs to get Norton fully updated. I recall a few users mentioning that it took 6 or 7 attempts to "LiveUpdate" Norton to get all their Firefox add-ons updated from the Norton servers.

more options

As everyone who uses Comcast as their ISP has free access to Norton 360 (and millions use it), why do y'all allow this to happen almost every time you issue an update? A little coordination between you and Symantec Corp. seems appropriate. Just i thought

more options

Symantec usually has an update ready on the same day that Mozilla releases the new version of Firefox; or within a few days afterwards.

more options

The Comcast updates however have often been slow even to point of skipping a Firefox version.