Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Accidentally Deleted SSL Certificates

  • 2 vastust
  • 3 on selline probleem
  • 3 views
  • Viimati vastas cor-el

spasticgoat
spasticgoat
more options

Hi, I was trying to delete an SSL certificate, and was lazy and removed all of them. I didn't realize it would prevent me from accessing sites that use SSL.

I found an old thread with a solution for this, but something in Firefox must have changed since then, because I don't see the edit buttons they described in the old support post.

How can I restore the certificates that should be there?

Hi, I was trying to delete an SSL certificate, and was lazy and removed all of them. I didn't realize it would prevent me from accessing sites that use SSL. I found an old thread with a solution for this, but something in Firefox must have changed since then, because I don't see the edit buttons they described in the old support post. How can I restore the certificates that should be there?

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, please reset firefox and see if this can address the issue...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.

If that helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

If that didn't help then remove or rename secmod.db (secmod.db.old) as well.

Delete the cert_override.txt file in the Firefox Profile Folder or rename the file to cert_override.txt.old to remove permanent exceptions stored in the file.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)