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\my new computer won't install Firefox. What can I do?

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  • 2 tienen este problema
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  • Última respuesta de KFold

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I just got a new computer with Windows 8.1. I downloaded the Firefox Setup file, and ran it multiple times, but nothing happens.

I just got a new computer with Windows 8.1. I downloaded the Firefox Setup file, and ran it multiple times, but nothing happens.

Solución elegida

The regular download is a small "stub" file that has to connect back to the internet to get more installation files. This sometimes doesn't work or is blocked by local security software.

If your installer has the word "stub" in it, please try downloading the full installer from this page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

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Solución elegida

The regular download is a small "stub" file that has to connect back to the internet to get more installation files. This sometimes doesn't work or is blocked by local security software.

If your installer has the word "stub" in it, please try downloading the full installer from this page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

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Thank you. That worked perfectly.