Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Delete does not delete messages

  • 1 respuesta
  • 2 tienen este problema
  • 9 visitas
  • Última respuesta de christ1

dadamavi
dadamavi
more options

Starting on 03/20/2014, the Delete button no longer works either in the message or view pane. Selecting the message and hitting the Delete button on my keyboard has no effect either. If I have not read the selected message, it will change to un-read but not delete it. I can move messages to folders except for Trash.

I removed and reinstalled Thunderbird but when I opened it for the first time, all my setting remained as if I never deleted it.

My PC is running Windows 7

Thunderbird version is 24.4.0

Starting on 03/20/2014, the Delete button no longer works either in the message or view pane. Selecting the message and hitting the Delete button on my keyboard has no effect either. If I have not read the selected message, it will change to un-read but not delete it. I can move messages to folders except for Trash. I removed and reinstalled Thunderbird but when I opened it for the first time, all my setting remained as if I never deleted it. My PC is running Windows 7 Thunderbird version is 24.4.0

Todas las respuestas (1)

christ1
christ1
  • Top 25 Contributor
more options

You possibly have a corrupted folder. First create a full backup of your profile.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder .