Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I changed my provider from shaw to telus, I lost all my emails. I have other accounts and don't want this to happen. Even the other folders were gone.

  • 1 respuesta
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de Matt

more options

I had to change the incoming and outgoing server. My email provider suggested I open a new account because that is how it is done they said. When we opened a new account everything I had there before including archives vanished. I have other email accounts with Thunderbird and I don't want the same thing to happen. How can I save all my emails that are in my inbox, sent items and other folders when I change the server name and port?

Thank you, Christianne

I had to change the incoming and outgoing server. My email provider suggested I open a new account because that is how it is done they said. When we opened a new account everything I had there before including archives vanished. I have other email accounts with Thunderbird and I don't want the same thing to happen. How can I save all my emails that are in my inbox, sent items and other folders when I change the server name and port? Thank you, Christianne

Todas las respuestas (1)

more options

move them to corresponding folders under "Local folders"