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Comment areas no longer load on websites. Just long pages of white boxes.

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Windows 7, Cleared cache. Cleared cookies. Reset Mozilla in Help. Still present.

Windows 7, Cleared cache. Cleared cookies. Reset Mozilla in Help. Still present.

Todas las respuestas (1)

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Can you mention a couple of the affected sites? They might use the same service (e.g., DISQUS). Sometimes other Firefox users have reported issues with a particular service that can help get to resolution more quickly.

There are a number of add-ons that can filter externally loaded content, either for your security or to reduce annoyance. A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode. More information: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using:

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode."

If the comments load correctly, this points to one of your extensions or custom settings as the problem.

Any change?