We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I received an email to update Firefox and when trying to upload my McAfee security said it was a trojan and stopped upload

  • 3 respuestas
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de rhoscar

more options

I received an email saying to use the link to update Firefox, on doing this my McAfee security said it was a trojan and stopped the upload. I deleted the email but I have just received another on. Is ther an email address I can send it to so you can check it out.

I received an email saying to use the link to update Firefox, on doing this my McAfee security said it was a trojan and stopped the upload. I deleted the email but I have just received another on. Is ther an email address I can send it to so you can check it out.

Solución elegida

Mozilla doesn't send email about updating Firefox from a link in the email. Someone is trying to induce you to install Malware or a virus on your PC under the guise of a Firefox update.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

I have received a second email

more options

Solución elegida

Mozilla doesn't send email about updating Firefox from a link in the email. Someone is trying to induce you to install Malware or a virus on your PC under the guise of a Firefox update.

more options

Thanks for your answer. I thought I could forward it to Firefox so that they could find out who was doing this.