Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Forgot username

more options

I wanted to format my pc so i set up a sync account whose email id i put was [email protected] (I dont know whether there was a mistake in it). After i formatted my laptop, i tried to sign in in sync but it says invalid username\password. then i tried to recover password from services.mozilla.com but there it said invalid email id (username). i had many saved passwords and imp bookmarks. I also have the sync key and the password(which is perfect). PLZ HElp!!

I wanted to format my pc so i set up a sync account whose email id i put was [email protected] (I dont know whether there was a mistake in it). After i formatted my laptop, i tried to sign in in sync but it says invalid username\password. then i tried to recover password from services.mozilla.com but there it said invalid email id (username). i had many saved passwords and imp bookmarks. I also have the sync key and the password(which is perfect). PLZ HElp!!

Todas las respuestas (1)

more options

The most likely explanation is that you mis-typed your email address when you signed up for an account. If that's the case, there's nothing I can do to help; I suggest you try to find a backup of your laptop and restore your Firefox profile from there.