Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I can't log on to Facebook now on Firefox, but can on other browsers.

  • 1 respuesta
  • 24 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

Eric
Eric
more options

I'm stuck and trying to find someone to help.

I can no longer log onto Facebook via Firefox. I can log on via Chrome, Safari, etc., but when I enter my correct password in via firefox, it asks me for the password again with a "Imust log on to use this page" and asks me for my password again.

If I put the wrong password in, it TELLS me that the password is wrong.

My wife tried logging on via my machine - same problem. She can log on via Safari, but not Firefox..

It's also strange that when I try and enter my username (my e-mail address) to change my password in firefox, it tells me that it cannot find my account.

I've tried clearing my recent history / cache, no luck.

I'm hoping that someone can tell what the heck is going on.

Thanks..

I'm stuck and trying to find someone to help. I can no longer log onto Facebook via Firefox. I can log on via Chrome, Safari, etc., but when I enter my correct password in via firefox, it asks me for the password again with a "Imust log on to use this page" and asks me for my password again. If I put the wrong password in, it TELLS me that the password is wrong. My wife tried logging on via my machine - same problem. She can log on via Safari, but not Firefox.. It's also strange that when I try and enter my username (my e-mail address) to change my password in firefox, it tells me that it cannot find my account. I've tried clearing my recent history / cache, no luck. I'm hoping that someone can tell what the heck is going on. Thanks..

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such issues are more likely a cookie problem.

  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"