Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Random interactive ads play audio and video on my pages while I'm using Firefox.

  • 1 respuesta
  • 17 tienen este problema
  • 6 visitas
  • Última respuesta de the-edmeister

DianaNC
DianaNC
more options

At first I thought the ads were part of Facebook, but their customer service says the ads linked to a third-party add-on to my browser. Now I'm seeing the ads on other pages. How do I find out what is allowing the ads and how to remove them?

At first I thought the ads were part of Facebook, but their customer service says the ads linked to a third-party add-on to my browser. Now I'm seeing the ads on other pages. How do I find out what is allowing the ads and how to remove them?

Todas las respuestas (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...