can't load web site, appear file not found
I cannot open website: www.eservice.insw.go.id. Always said: "file not found". How to open this website?
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Also, and although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.
And you should update your old "Shockwave Flash 10.0 r22" plugin as well.
See Flash Plugin - Keep it up to date and troubleshoot problems