Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One some sites, boxes to click on, such as "Next Step" don't appear on the screen

  • 1 respuesta
  • 2 tienen este problema
  • 13 visitas
  • Última respuesta de cor-el

more options

One some webpages, selection boxes like "Next Step" don't appear. I have to search with the cursor until the little hand appears.

This happened

A few times a week

== I began using Firefox

One some webpages, selection boxes like "Next Step" don't appear. I have to search with the cursor until the little hand appears. == This happened == A few times a week == I began using Firefox

Todas las respuestas (1)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems