Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mail with no text and attachments

  • 1 respuesta
  • 0 tienen este problema
  • 2 visitas
  • Última respuesta de next

MECARTinfo
MECARTinfo
more options

Hi in one of our accounts we have created on pc folders where we move important emails sorted for customers, suppliers, banks and so on from around 3 days we checked these email and we found in these folders email with only subject text and no main text and no attachments the emails disappeared are between november 2024 and november 2023 but I repeat only in our folders; in the main inbox mail is all regular

thank you for your help

David

Hi in one of our accounts we have created on pc folders where we move important emails sorted for customers, suppliers, banks and so on from around 3 days we checked these email and we found in these folders email with only subject text and no main text and no attachments the emails disappeared are between november 2024 and november 2023 but I repeat only in our folders; in the main inbox mail is all regular thank you for your help David

Todas las respuestas (1)

next
next
  • Moderator
  • Top 10 Contributor
more options

A quando risale l'ultimo backup di cui disponi?

Se non hai un backup prova queste operazioni (ma non è detto che risolvano):

  1. Fare un backup integrale del profilo -> https://support.mozilla.org/it/kb/profili-thunderbird#w_effettuare-una-copia-di-sicurezza-del-profilo
  2. Compattare le cartelle -> https://support.mozilla.org/it/kb/compattazione-cartelle
  3. Riavviare Thunderbird
  4. Se il problema non è risolto, ricostruire l'indice globale -> https://support.mozilla.org/it/kb/ricostruzione-indice-globale
  5. Riavviare Thunderbird
  6. Se il problema non si è ancora risolto: click destro sulla cartella che contiene la mail illeggibile -> Proprietà -> [Ripara la cartella]

~

For english support -> https://support.mozilla.org/en-US/

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.