We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Change Mail

  • 1 respuesta
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de Robin

Robin
Robin
more options

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC". However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address? Sincerly Robin

Solución elegida

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

Robin
Robin Autor de la pregunta
more options

Solución elegida

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.