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Changed text colour not staying when email sent

  • 3 respuestas
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  • Última respuesta de Toad-Hall

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Hi I sent an email with responses to questions changed to red text. However, when it arrived, all text was back to black. - Even shows black in my sent folder, which is when I realised there was an issue.

How do I solve this?

Windows 10 21H1 TB 91.8.1 32-bit

I love TB, but this is an issue, as is not being able to send images within an email - they always disappear when email sent. I have learnt to get round this by always pasting image into a Word doc & then attaching that, but it's a bit long winded

Any suggestions gratefully received Thanks

Hi I sent an email with responses to questions changed to red text. However, when it arrived, all text was back to black. - Even shows black in my sent folder, which is when I realised there was an issue. How do I solve this? Windows 10 21H1 TB 91.8.1 32-bit I love TB, but this is an issue, as is not being able to send images within an email - they always disappear when email sent. I have learnt to get round this by always pasting image into a Word doc & then attaching that, but it's a bit long winded Any suggestions gratefully received Thanks

Solución elegida

re:Even shows black in my sent folder,

You may have composed the email using html but did you actually send it using plain text ?

Select 'Sent' folder select email to view click on 'More' and select 'View Source'

Do you see both of these content types? Content-Type: text/plain; Content-Type: text/html;


Close any 'Write' windows that are currently open and then check your 'Send Options' selection.

  • Menu app icon > Preferences > Composition
  • click on 'Send Options' button
  • Select 'Send the message in both plain text and HTML'
  • click on OK
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Solución elegida

re:Even shows black in my sent folder,

You may have composed the email using html but did you actually send it using plain text ?

Select 'Sent' folder select email to view click on 'More' and select 'View Source'

Do you see both of these content types? Content-Type: text/plain; Content-Type: text/html;


Close any 'Write' windows that are currently open and then check your 'Send Options' selection.

  • Menu app icon > Preferences > Composition
  • click on 'Send Options' button
  • Select 'Send the message in both plain text and HTML'
  • click on OK
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Perfect. Sorted. Many thanks

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Good to hear all is ok - In this forum, could you mark my original comment as Chosen Solution as it helps others to locate solutions to problems. Thanks.

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