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Firefox for android displays blank and unresponsive pages

  • 7 respuestas
  • 2 tienen este problema
  • 27 visitas
  • Última respuesta de Paul

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Since the version 94 (I believe) Firefox for Android started to randomly display blank and unresponsive tabs. They don't respond to reload, retype the address in that tab don't work either. I have to close the tab and open a new one. I've tried all the basic recommendations (clean the cache, etc.) and nothing, it continues to happen today. My cellphone is the Samsung Galaxy 20 Fe. I don't see it happen in my other devices. Sure, I read the forums saying that this would be fixed in future versions but its still broken.

Since the version 94 (I believe) Firefox for Android started to randomly display blank and unresponsive tabs. They don't respond to reload, retype the address in that tab don't work either. I have to close the tab and open a new one. I've tried all the basic recommendations (clean the cache, etc.) and nothing, it continues to happen today. My cellphone is the Samsung Galaxy 20 Fe. I don't see it happen in my other devices. Sure, I read the forums saying that this would be fixed in future versions but its still broken.

Todas las respuestas (7)

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Hi

Do you have an example of a website where this happens?

Do you have many tabs open in Firefox for Android when this happens?

Do you have any other apps open on your Android device?

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Thanks for your interest Seburo. It hapens with any type of website, since plain HTML pages (Wikipedia) until pages with a lot of media content, scripts, animations... Like everybody, I have always several apps and websites open on my device but this never was a problem before this new Firefox releases.

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Do you have any add-ons installed in Firefox for Android?

What level of enhanced tracking protection do you have set?

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The only one installed addon is µBlock, which I have installed way before the problem. The tracking protection is set to Standard...

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What happens when you turn off uBlock, is this any better?

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I didn't see a difference... But the problem seems to be so random that I don't think it's µBlock's fault. I would say it happens (blank and unresponsive tabs) more when the phone is overloaded with running tasks and apps. Again, this didn't happen before... It seems that Firefox goes to the internet address, but it can't load the page. But it hasn't happened in a few days, it might have been fixed.

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Clearing the cache in the Android Settings app for both Firefox and other apps on your Android device will help with this issue.