Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Thunderbird v.91 crashes immediately and I cn't find a download of 78.14 that works.

  • 2 respuestas
  • 1 tiene este problema
  • 5 visitas
  • Última respuesta de johnjen

johnjen
johnjen
more options

Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades?

JJ

Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades? JJ

Todas las respuestas (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

JJ,

1. Try starting in troubleshoot mode. https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

2. Please post your crash IDs here, in text form, from Help > More troubleshooting info.

johnjen
johnjen Autor de la pregunta
more options

Thanks for the reply.

Troubleshoot mode wouldn't have worked because v.78.14 crashed immediately after launch, so the app never produced an error log. And all of this started after the v.91.1 downloaded and hung on launch.

BUT I found a way to find and download the .dmg file for v.78.9 and loaded it and now the app is running again.

Mozilla should make the .dmg files FAR easier to find.

Talk about shooting yourself in the foot… If you want people to support your efforts you should make it easy for you to support your users in the first place. Just say'n is all.

JJ