Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Can't drag emails from inbox or sent folder to another folder

  • 1 respuesta
  • 2 tienen este problema
  • 5 visitas
  • Última respuesta de mrochelle

mrochelle
mrochelle
more options

I have Windows 10 Home version 20H2, Thunderbird 78.13.0. Moving messages does nothing using drag and drop from message header list to folder in left vertical pane. Moving works when right-clicking and selecting a folder from menu (but that takes forever because I have a ton of folders!).

I restarted Thunderbird with add-ons disabled (Thunderbird Safe Mode) by going to the Help menu, click on "Restart with Add-ons Disabled" but that did not help. So, I restarted with add-ons enabled. (I have not created any new add-ons.)

Help please!

I have Windows 10 Home version 20H2, Thunderbird 78.13.0. Moving messages does nothing using drag and drop from message header list to folder in left vertical pane. Moving works when right-clicking and selecting a folder from menu (but that takes forever because I have a ton of folders!). I restarted Thunderbird with add-ons disabled (Thunderbird Safe Mode) by going to the Help menu, click on "Restart with Add-ons Disabled" but that did not help. So, I restarted with add-ons enabled. (I have not created any new add-ons.) Help please!

Todas las respuestas (1)

mrochelle
mrochelle Autor de la pregunta
more options

Well, I discovered the problem also existed in Windows Explorer, so I googled drag and drop issues on Windows PCs and it said to try rebooting. I had just rebooted recently, so it didn't occur to me that this was the problem. But, alas, it was and now it's fixed. Oh happy day.