Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Halifax online banking Error: 1007 ID: 18.848e7b5c.1607617301.26f5a8f8

  • 3 respuestas
  • 1 tiene este problema
  • 652 visitas
  • Última respuesta de Rog

more options

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router and I rebooted my laptop. I still get this error message. However I can log on OK if I use Chrome so this must be a Firefox issue. Any other suggestions?

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router and I rebooted my laptop. I still get this error message. However I can log on OK if I use Chrome so this must be a Firefox issue. Any other suggestions?

Solución elegida

Try it in safe mode. Are getting the error just going to the site or after you login? Can you also provide a screenshot?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

Solución elegida

Try it in safe mode. Are getting the error just going to the site or after you login? Can you also provide a screenshot?

Modificadas por jonzn4SUSE el

more options

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thanks, safe mode let me log in and after I came out of safe mode I could log in OK. Thanks for your help.