We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

export passwords and bookmarks

  • 2 respuestas
  • 1 tiene este problema
  • 11 visitas
  • Última respuesta de cor-el

more options

I had to send my computer in. Before I did I downloaded file that saved ALL my Firefox passwords and bookmarks, and I opened both files to make sure they downloaded before wiping out my computer. I also opened a Firefox account to save the information but it demanded a cell phone which I don't have. Today as I'm reinstalling everything I see the two files I saved from Firefox are gone. Also my account does not have anything saved. I regret relying on password fill as now I will be locked out of ALL my accounts. Can anything be done?

I had to send my computer in. Before I did I downloaded file that saved ALL my Firefox passwords and bookmarks, and I opened both files to make sure they downloaded before wiping out my computer. I also opened a Firefox account to save the information but it demanded a cell phone which I don't have. Today as I'm reinstalling everything I see the two files I saved from Firefox are gone. Also my account does not have anything saved. I regret relying on password fill as now I will be locked out of ALL my accounts. Can anything be done?

Todas las respuestas (2)

more options

What are the names of the files you saved? Where did you save them?

more options

Quote: I downloaded file that saved ALL my Firefox passwords and bookmarks

I'm not sure what files (or do you mean folders) you are referring to. Can you clarify this ?

current Firefox releases allow to export and import the logins in the Password Manager (Lockwise; about:logins).

For the bookmarks, did you create an HTML backup or JSON backup ?


For future prevention: