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Clicking on "To" does not work

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  • Última respuesta de Toad-Hall

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I have the latest version of Thunderbird [= 78.3.1]. I have decades of experience using Thunderbird. When I recently installed the newest version of Thunderbird on my Linux machine running Fedora 32 [always kept up-to-date], I found that Thunderbird does not work properly. When I click on Write, a window comes up with three lines: From, To, Subject. All of this is normal. When I click on "To", nothing happens. That is not normal. I can send a message only to one person, not to multiple recipients. I have tried reinstalling Thunderbird, but that does not help. Can anyone give me some suggestions? I will add two images: thunderbird_wrong.png and thundbird_correct.png. On "wrong" clicking on "To" has not effect. On "correct", clicking on "To" works as it should, bringing up another "To" line. I have another Linux machine that has an older version [= 68.11.0] of Thunderbird running. On that machine Thunderbird works as expected. I got thunderbird_correct.png from that machine. Any help will be appreciated. Okay, there is more. If I take the executable thunderbird file from the Linux machine where it works correctly and, as root, put it on the Linux machine that is having trouble, the executable works, but it does not fix the problem! That surprised me.

I have the latest version of Thunderbird [= 78.3.1]. I have decades of experience using Thunderbird. When I recently installed the newest version of Thunderbird on my Linux machine running Fedora 32 [always kept up-to-date], I found that Thunderbird does not work properly. When I click on Write, a window comes up with three lines: From, To, Subject. All of this is normal. When I click on "To", nothing happens. That is not normal. I can send a message only to one person, not to multiple recipients. I have tried reinstalling Thunderbird, but that does not help. Can anyone give me some suggestions? I will add two images: thunderbird_wrong.png and thundbird_correct.png. On "wrong" clicking on "To" has not effect. On "correct", clicking on "To" works as it should, bringing up another "To" line. I have another Linux machine that has an older version [= 68.11.0] of Thunderbird running. On that machine Thunderbird works as expected. I got thunderbird_correct.png from that machine. Any help will be appreciated. Okay, there is more. If I take the executable thunderbird file from the Linux machine where it works correctly and, as root, put it on the Linux machine that is having trouble, the executable works, but it does not fix the problem! That surprised me.
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Solución elegida

re :When I click on "To", nothing happens. That is not normal. For 78.3.1...Yes it is

re : I can send a message only to one person, not to multiple recipients. Not true, now there is only one To. There is also one Cc and one Bcc which you enable as required. Each of these now accepts one or more email addresses. The old way of having one TO/Cc etc per line per email address has gone. All will be explained at the link I offered in previous comment.

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You do not have a problem. You can still do all the same thing as before, but there have been some changes. There is good information in the Help Articles all about the new changes, try this info: https://support.mozilla.org/en-US/kb/addressing-email

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Solución elegida

re :When I click on "To", nothing happens. That is not normal. For 78.3.1...Yes it is

re : I can send a message only to one person, not to multiple recipients. Not true, now there is only one To. There is also one Cc and one Bcc which you enable as required. Each of these now accepts one or more email addresses. The old way of having one TO/Cc etc per line per email address has gone. All will be explained at the link I offered in previous comment.