Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps losing homepage. I set it and it is good for a day or two and then resets to default setting. All other settings seem to be OK. WIN10 64 Bit

  • 6 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de McCoy

more options

Win 10 64 bit Firefox Quantum ver 67.0.4 (64-bit

Win 10 64 bit Firefox Quantum ver 67.0.4 (64-bit

Todas las respuestas (6)

more options

What is it being changed to?

more options

Hello 741opamp,

Your system details show that you are participating in
Firefox Shield Studies, and show this extension :

"ETP Search Volume Study 1.2 ([email protected]) "

This could be causing the problem .....

Would you please type in the address bar :

about:studies and press Enter

Look for that extension and disable or remove it.

Then close and restart Firefox.

Any difference  ?

more options

So I removed the ETP study.on 6/29. This morning 7/6 it again lost the home page. I now unchecked Allow Firefox to send technical and interaction data to Mozilla. I will see if this works. If you have any other suggestion let me know

more options

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Would you (for now) disable McAfee® WebAdvisor and see if that will make a difference ?