Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my 'Sent' folder contain two of every reply made.

  • 2 respuestas
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de wobertc

more options

After a computer crash I re-installed Windows. I also created a new 'identity' for my Outlook (Hotmail) account. When I reply to any email I am now seeing two 'replies' in the Sent folder I do not fully understand if I have done something to cause the problem (Re-installing Thunderbird) but would appreciate any comments. And is there a way I can delete second copies of sent mail to save space?

After a computer crash I re-installed Windows. I also created a new 'identity' for my Outlook (Hotmail) account. When I reply to any email I am now seeing two 'replies' in the Sent folder I do not fully understand if I have done something to cause the problem (Re-installing Thunderbird) but would appreciate any comments. And is there a way I can delete second copies of sent mail to save space?

Solución elegida

Right click your account in the folder pane and select settings.

In copies and folders for the account change the actions for sending messages by removing the tick in place a copy in.

What is happening is hotmail and Thunderbird are both saving a copy of what is sent.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

Right click your account in the folder pane and select settings.

In copies and folders for the account change the actions for sending messages by removing the tick in place a copy in.

What is happening is hotmail and Thunderbird are both saving a copy of what is sent.

more options

Thanks. Explanation helps my understanding.