Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

profile is not recognized by firefox

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

radar
radar
more options

I copied my profile folder from a windows 7 PC to a new Windows 10 PC. On the new Windows 10 PC, Firefox does NOT recognize this new profile and, instead, creates a brand new profile giving me an error message (see attached). How can I get Firefox on the new PC to open and use the profile from the old PC?

The new Windows 10 PC is running Firefox v66.0.5.

Thanks, Ben

I copied my profile folder from a windows 7 PC to a new Windows 10 PC. On the new Windows 10 PC, Firefox does NOT recognize this new profile and, instead, creates a brand new profile giving me an error message (see attached). How can I get Firefox on the new PC to open and use the profile from the old PC? The new Windows 10 PC is running Firefox v66.0.5. Thanks, Ben
Capturas de pantalla adjuntas

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A profile needs to be registered in profiles.ini to make it possible for Firefox to find and use this profile.

When Firefox doesn't find any profiles then a new default profile is created. You shouldn't see this error message though. This could be a problem with the parent.lock file.