We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-bff0e225-1a22-434a-a260-123310180904 9/4/2018 1:50 PM bp-75d18920-2b07-48a9-af57-06b190180904 9/4/2018 1:50 PM bp-b855155a-0f8e-44ef-94ca-6f59f0180904 9/4/2018 1:35 PM bp-d7989998-4de2-4cfc-8058-373c50180904 9/4/2018 1:27 PM bp-b4eef804-ea5b-4bcb-9bb3-168ee0180901 9/1/2018 11:40 AM

It looks like Firefox is running out of available RAM and so is crashing. How much RAM does your computer have? I'd suggest making sure you have at least 4GB.

You can also install the 32 bit version of Firefox, download it from https://www.mozilla.org/firefox/all/. I'm not sure it'll help but you can try.

hi, please see if the following improves the situation: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser and restart firefox once.

also, in case you have custom settings in regards to the page file of your system, please reset them to the os' defaults: https://lifehacker.com/5426041/understanding-the-windows-pagefile-and-why-you-shouldnt-disable-it