We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find a plug-in, extension or Web API for McAfee's True Key password manager

  • 3 respuestas
  • 16 tienen este problema
  • 1 visita
  • Última respuesta de johndrew

more options

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

Solución elegida

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

Hi John, it's confusing because I can't seem to find a working link, I can only say that if I go to the True Key home page:

https://www.truekey.com/

And click the white button with Download — It's free then it triggers an extension install. I have attached a composite of the installation sequence. Do you get that?

more options

Thanks for the suggestion. I spent an hour with McAfee support, and there is an issue with True Key & Firefox. Problem escalated. We deleted and re-installed both True Key and Firefox.

more options

Solución elegida

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.