Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new tab error

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de cor-el

more options

when i click to open a new tab i keep getting this error. "Firefox can’t find the file at moz-extension://2134bed3-3234-2e44-811d-551894b1bfba/newtab/index.html."

when i click to open a new tab i keep getting this error. "Firefox can’t find the file at moz-extension://2134bed3-3234-2e44-811d-551894b1bfba/newtab/index.html."

Todas las respuestas (1)

more options

Sounds like a problem with an extension.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window