Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Thunderbird sees, then rejects my backed up Profile

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Matt

hepme
hepme
more options

Hello!

I made the mistake of deleting the emails on my Yahoo server. But at least I made a backup of my Thunderbird emails first.

If I copy the backup Profile to the users/~/AppData/Roaming/Thunderbird/Profiles/~ folder before I open Thunderbird, it sees them and everything is fine. If I close and reopen it, though, it no longer sees any of the mailboxes or emails in this Profile.

Ideally, I could export these emails (there are many thousands of them), but just being able to access them easily without a 20-minute reinstallation every time would be great.

Any ideas?

Hello! I made the mistake of deleting the emails on my Yahoo server. But at least I made a backup of my Thunderbird emails first. If I copy the backup Profile to the users/~/AppData/Roaming/Thunderbird/Profiles/~ folder before I open Thunderbird, it sees them and everything is fine. If I close and reopen it, though, it no longer sees any of the mailboxes or emails in this Profile. Ideally, I could export these emails (there are many thousands of them), but just being able to access them easily without a 20-minute reinstallation every time would be great. Any ideas?

Todas las respuestas (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please add the troubleshooting information to your post (both with the accounts visible and without.)

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?