Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

mac.com email address problem

  • 1 respuesta
  • 1 tiene este problema
  • 8 visitas
  • Última respuesta de user01229325

jmarchini
jmarchini
more options

Hello,

I've had Thunderbird working to access my mac.com email account for several years. I few weeks ago it stopped working as the password stopped working. I tried deleting the account in thunderbird but now it won't accept the configuraton with a message "Configuration could not be verified - is the username or password wrong? " However I can login here https://www.icloud.com/ using the web interface. Any ideas?

Thanks,

Jonathan

Hello, I've had Thunderbird working to access my mac.com email account for several years. I few weeks ago it stopped working as the password stopped working. I tried deleting the account in thunderbird but now it won't accept the configuraton with a message "Configuration could not be verified - is the username or password wrong? " However I can login here https://www.icloud.com/ using the web interface. Any ideas? Thanks, Jonathan

Todas las respuestas (1)

user01229325
user01229325
more options

June 15 Apple implemented mandatory 2 factor authentication. I guess they did not tell their users or they all missed the memo. This requires that you generate an app specific password to use with 3rd party email clients instead of your normal email password.

Here are Apple's instructions for their new setup. https://support.apple.com/en-us/HT204915