Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

51.0.1

  • 4 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de ssteib

more options

after upgrade to 51.0.1 yahoo mail screen opens 1/4 of the way down from the top. Cannot get full page view

after upgrade to 51.0.1 yahoo mail screen opens 1/4 of the way down from the top. Cannot get full page view
Capturas de pantalla adjuntas

Todas las respuestas (4)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

Just went back to home page and it appears again. Tried safe mode and no luck. ANy further help please.

more options

It is possible that there is content in this area that is blocked by an extension or otherwise.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

more options

Just completed everything posted; Finally did a refresh. Now it does sometimes load correctly, but sometimes it does not.