Firefox crashes
Firefox will not come up, and shows the crash reporter.
I uninstalled, restarted, downloaded latest and installed, and am having the same behavior. First time this crash occurred was Dec 29 with Crash ID bp-561b0594-9639-42ed-81a2-1b11f2161229
Lastest Crash ID with the report is here: bp-25195562-2721-4de9-9724-e55172170103 AdapterDeviceID: 0x0a16 AdapterDriverVersion: 10.18.15.4268 AdapterSubsysID: 1946103c AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:50.1.0,e10srollout%40mozilla.org:1.5,firefox%40getpocket.com:1.0.5,webcompat%40mozilla.org:1.0,aushelper%40mozilla.org:1.0 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 3545653248 AvailablePhysicalMemory: 1506115584 AvailableVirtualMemory: 3802865664 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 120061952 BreakpadReserveSize: 67108864 BuildID: 20161208153507 CPUMicrocodeVersion: 0x1d ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1483547385 DOMIPCEnabled: 1 E10SCohort: test EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1481664792 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 1946103c, AdapterDriverVersion: 10.18.15.4268 FP(D000-L10010-W00000000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 92233 StartupTime: 1483547383 SystemMemoryUsePercentage: 63 TelemetryEnvironment: 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MZ7PD128HCFV-000H1","revision":"DXM01H0Q"},"system":{"model":"SAMSUNG MZ7PD128HCFV-000H1","revision":"DXM01H0Q"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"Intel(R) HD Graphics Family","vendorID":"0x8086","deviceID":"0x0a16","subsysID":"1946103c","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"10.18.15.4268","driverDate":"8-5-2015","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17022},"addons":{"activeAddons":{"[email protected]":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17008,"updateDay":17144,"isSystem":true},"[email protected]":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17008,"updateDay":17144,"isSystem":true},"[email protected]":{"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17100,"updateDay":17144,"isSystem":true},"[email protected]":{"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service 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Receiver",
Todas las respuestas (2)
Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.10586
bp-25195562-2721-4de9-9724-e55172170103 Signature: qipcap.dll@0x31100
Date Processed 2017-01-03 Uptime 2 seconds
qipcap.dll = Websense Data Endpoint
igd10iumd32.dll = NVIDIA D3D shim drivers = NVIDIA Corporation
sysfer.dll = Symantec CMC Firewall
ffm.dll = Nothing Found
IPSEng32.dll = Symantec Intrusion Detection
This is for Sumo's Related Bugs 682912 REOPENED --- qipcap.dll WebSense Content filtering dll crashes Firefox on launch
Update Websense. If there is still a problem, disable it.
I'll try that. thanks!