Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please verify that your email address is correct in your accoun

  • 1 respuesta
  • 6 tienen este problema
  • 3 visitas
  • Última respuesta de user1121639

BetsyM2
BetsyM2
more options

we are Verizon. This a.m. suddenly Thunderbird would not send email, and gave me the message above. I checked my server settings, and it says, "normal password."

we are Verizon. This a.m. suddenly Thunderbird would not send email, and gave me the message above. I checked my server settings, and it says, "normal password."

Todas las respuestas (1)

user1121639
user1121639
more options

1. Reboot the computer.

2. Wait a day to see if the problem still remains. It may be a temporary problem with Verizon.

3. Check the SMTP server settings in Thunderbird: Menu: Tools: Account Settings: Outgoing Server (SMTP): Find the Verizon server in the list and click edit. Compare the settings to Set up your email software with your Verizon email account settings

4. If there is still a problem, ask Verizon for help. The problem is not likely to be with Thunderbird.