Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot retrieve my Firefox account username on my email

  • 4 respuestas
  • 3 tienen este problema
  • 11 visitas
  • Última respuesta de Happy112

more options

I asked to retrieve my Firefox account username on my email but i don't receive anything.

I received immediately from [email protected] the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

I asked to retrieve my Firefox account username on my email but i don't receive anything. I received immediately from [email protected] the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

Solución elegida

I'm sorry, i think i confused my Sync account with this support account i've just created. What i meant for "firefox account" was the first.

I was able to configure a new Sync device using my email address + password. No "username" needed.

My problem is solved.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (4)

more options

I will let the right people know.

more options

Solución elegida

I'm sorry, i think i confused my Sync account with this support account i've just created. What i meant for "firefox account" was the first.

I was able to configure a new Sync device using my email address + password. No "username" needed.

My problem is solved.

more options

No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

more options

Happy112 said

No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

Hi again,   peppesc   !
You accidentally marked  my  post as   Chosen Solution  ........
Since only you can rectify this:
Would you be a dear and remove the mark from my post and mark   your  last post as  Chosen Solution  ?
Thanks   !
(sorry for being a pain in the you-know-where)