We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

running TB38.6.0 on W10; freezes when I hit Attach button; Norton antivirus

  • 2 respuestas
  • 2 tienen este problema
  • 10 visitas
  • Última respuesta de crystalroy

crystalroy
crystalroy
more options

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

Solución elegida

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solución elegida

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

crystalroy
crystalroy Autor de la pregunta
more options

disabled the Norton email scan ... did the job! thanks so much for your time.