Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Missing passwords after install of 64bit version

  • 1 respuesta
  • 3 tienen este problema
  • 23 visitas
  • Última respuesta de FredMcD

James2016
James2016
more options

I jumped at the chance to install Firefox 64 bit at the end of December after using 32 bit version for a number of years. Only now I've realised my passwords and logins are all missing. I've looked at the restore profile suggestions but it seems like 64bit has by default overwritten the 32bit profile, including the passwords, unless it's gone to another place that I cannot locate? Any suggestions for a win10 user to retrieve my lost password?

Thank you

I jumped at the chance to install Firefox 64 bit at the end of December after using 32 bit version for a number of years. Only now I've realised my passwords and logins are all missing. I've looked at the restore profile suggestions but it seems like 64bit has by default overwritten the 32bit profile, including the passwords, unless it's gone to another place that I cannot locate? Any suggestions for a win10 user to retrieve my lost password? Thank you

Todas las respuestas (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?