Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido cerrado y archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 2 respuestas
  • 2 tienen este problema
  • 5 visitas
  • Última respuesta de cor-el

Ogrivnam138
Ogrivnam138
more options

Firefox will not start in regular or safe mode...Mozilla crash reporter comes on the screen. The code of the last crash is: bp-7862b05e-8b83-42bc-abe5-ffdcb2141217. Thank you for your help

Firefox will not start in regular or safe mode...Mozilla crash reporter comes on the screen. The code of the last crash is: bp-7862b05e-8b83-42bc-abe5-ffdcb2141217. Thank you for your help

Todas las respuestas (2)

philipp
philipp
  • Moderator
more options

hi, unfortunately this is a crash signature stemming back from last year, so it won't shed much light on the current situation... are there more recent recorded ones?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi

Could you keep please the discussion in one thread and not create new threads about your problem?

Locking duplicate thread. Please continue here: