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Здравствуйте! У меня проблема со страницей добавления аннотаций на Ютубе, раньше все было нормально, но уже несколько недель не получается работать на этой странице, все кнопки неактивны и черный прямоугольник вместо видео. Никаких ошибок не выдает, в других браузерах все работает. Прикрепила скриншот страницы, посмотрите пожалуйста. Спасибо заранее!
Solución elegida
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Leer esta respuesta en su contexto 👍 1Todas las respuestas (5)
Hello,
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Thank you!
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
The safe mode doesn't help, the problem is still there. Screenshot is attached, check please.
Solución elegida
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
The problem was about Flash Player, it was not installed yet :) Thanks a lot for help!
Glad to help. Safe surfing.