Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes constantly

  • 2 respuestas
  • 2 tienen este problema
  • 4 visitas
  • Última respuesta de cor-el

Claudia Moussis
Claudia Moussis
more options

For some reason FireFox keeps crashing when I save tabs or group of tabs.

Report ID... 2b153204-c59e-4885-89a8-f62882150918

For some reason FireFox keeps crashing when I save tabs or group of tabs. Report ID... 2b153204-c59e-4885-89a8-f62882150918

Todas las respuestas (2)

FredMcD
FredMcD
more options

bp-2b153204-c59e-4885-89a8-f62882150918

The crash report flagged these programs;

Appleffdav.dll = iCloud Control Panel = Apple Computer for the Windows

mcbrwctl.dll = McAfee SiteAdvisor

Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have the iCloud Bookmarks extension then try to disable this extension.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window