Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Can the email layout (where we add to, cc, subject, etc) be customized? I need to add columns for gather more information

  • 1 respuesta
  • 2 tienen este problema
  • 8 visitas
  • Última respuesta de r1si

danvb01
danvb01
more options

Example:

Add a field called the type of action we took for the email... and then it appears as a column for reporting purposes.

What I'm trying to do is to use the email for my team which uses a centralized email account and add some additional columns when the email is replied and/or forwarded for gathering important information for metrics/statistics purposes.

Example: Add a field called the type of action we took for the email... and then it appears as a column for reporting purposes. What I'm trying to do is to use the email for my team which uses a centralized email account and add some additional columns when the email is replied and/or forwarded for gathering important information for metrics/statistics purposes.

Todas las respuestas (1)

r1si
r1si
more options

I think add field is impossible ( thunderbird it's a mail client not a ERP) but you can you the custom flags.... and after you can filter this...