We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after upgrade to 31 ALL my message filter rules are lost?

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Matt

more options

after the automatic update to 31.1.1 ALL my message filters are gone. Also almost all my old emails have disappeared. I tried to reverse the upgrade, but as soon as I signed back on, the thing updated itself again.

This sucks. I lost a LOT of important stuff. Did it get "compacted: to the point I can't find it or did it lose EVERYTHING?

Major bummer, and not exactly something that makes this software look good any more.

I am hurt and outraged, that shee was IMPORTANT to me.

after the automatic update to 31.1.1 ALL my message filters are gone. Also almost all my old emails have disappeared. I tried to reverse the upgrade, but as soon as I signed back on, the thing updated itself again. This sucks. I lost a LOT of important stuff. Did it get "compacted: to the point I can't find it or did it lose EVERYTHING? Major bummer, and not exactly something that makes this software look good any more. I am hurt and outraged, that shee was IMPORTANT to me.

Todas las respuestas (1)

more options

are you saying the msgFilterRules.dat file in your profile for that account is empty?

Does right clicking a folder and selecting properties then repair (That re-indexes things) help at all